Engineering Modern Cloud Telephony

Magictel delivers carrier-grade VoIP switching, custom Asterisk & PBX development, AI-powered call flows, and messaging automation for telecom operators, call centres, and enterprise communication platforms.

Carrier-grade VoIP

Custom PBX & Asterisk

AI Voice Automation

Who we are

A Telecom Engineering Partner for Carriers

We help carriers, VoIP resellers, and call centres build scalable, intelligent, and customisable communication platforms.

Carrier & Wholesale Routing

High-volume Class 4 & 5 switching with redundancy, reporting, and multi-carrier logic.

Custom Asterisk & PBX Development

We build dialplans, IVRs, queues, integrations, and PBX modules tuned to your environment.

AI & Voice Automation

AI voice flows that handle pre-qualification, FAQs, outbound screening, and routing logic.

Technologies

Technologies & Platforms We Work With

Magictel’s platform combines proven telecom components with modern software engineering.

Asterisk & PBX

Custom dialplans, call flows, queues, AGI/ARI logic and PBX extensions.

Python Backend Services

Custom automation, routing logic, APIs, and monitoring services.

SIP & SBC Integration

Carrier-grade interconnects, trunking, and secure SIP routing.

Databases & CDR Storage

Structured call data, reporting layers, and billing-ready CDR design.

AI Voice & Chat

AI-driven call handling, screening, summaries, and workflow automation.

Monitoring & Performance

Metrics, QoS monitoring, live dashboards, and alerting pipelines.

How we work

A Structured Approach to Modernising Telecom Stacks

We integrate into your existing carrier, PBX, DID, and call centre ecosystem—layering stability, smarter routing, and automation without disrupting live traffic.

Architecture review & existing environment mapping
Phased rollout of new flows, modules & AI agents
Optimisation for ACD, ASR & call quality
Guidance on SIP security & best practices

Long-Term Telecom Partner

As your traffic, clients, and carriers evolve, Magictel extends your PBX logic, AI workflows and routing intelligence—so you grow without rebuilding everything from scratch.